Data protection

The person responsible for data processing is:

Joshua Hauser
Am Fasanenweg 19 06780 Zörbig Germany support@degoutter.de

Thank you for your interest in our online shop.The protection of your privacy is very important to us.In the following we will inform you in detail about the handling of your data.

1.Access data and hosting

You can visit our website without giving any personal information.Each time a website is accessed, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and documents the request.These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer.This serves to safeguard our predominantly legitimate interests in a correct presentation of our offer in accordance with Art. 6 Para.1 S. 1 lit.f GDPR.All access data will be deleted no later than seven days after the end of your visit to the website.

1.1 hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf.Unless otherwise stated in this data protection declaration, all access data and all data collected in the forms provided on this website are processed on your servers.If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

1.2 Content Delivery Network

For the purpose of a shorter loading time, we use a so-called content delivery network (“CDN”) for some offers.With this service, content, such as large media files, is delivered via regionally distributed servers from external CDN service providers.Therefore, access data is processed on the servers of the service providers.Our service providers work for us as part of order processing.If you have any questions about our service providers and the basis of our cooperation with you, please use the contact option described in this data protection declaration.

2.Data processing for contract processing, establishing contact and opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email).Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without specifying them.Which data is collected can be seen from the respective input forms.We use the data you provide to process the contract and process your inquiries in accordance with Art. 6 Para.1 p. 1 lit.b GDPR.
Insofar as you have given your consent in accordance with Art. 6 Para.1 sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account.Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy.After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and after expiry of the retention periods under tax and commercial law in accordance with Art.1 sentence 1 lit.c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para.1 sentence 1 lit. a GDPR or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided for this in the customer account.

3.Data processing for the purpose of dispatch processing

To fulfill the contract in accordance with Art. 6 Para.1 sentence 1 lit.b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

The same applies to the transfer of data to our manufacturers or wholesalers in those cases in which they take over the shipping for us (drop shipments).These are considered to be shipping service providers within the meaning of this data protection declaration.

Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent to this during or after your order, we will give you based on this in accordance with Art. 6 Para.1 p. 1 lit. a GDPR, forward your email address and telephone number to the selected shipping service provider so that they can provide notification of delivery prior to delivery.-voting can contact you.

The consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below.After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

DHL Paket GmbH Sträßchensweg 10 53113 Bonn Germany

4thData processing for payment processing

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment.This serves to fulfill the contract in accordance with Art. 6 Para.1 p. 1 lit.b GDPR.In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or through a technical integration in the ordering process.The data protection declaration of the respective payment service provider applies in this respect.
If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

4.2 Data processing for the purpose of fraud prevention and the optimization of our payment processes
If necessary, we give our service providers further data, which they use together with the data necessary for processing the payment as our contract processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing of contested payments, support for accounting).According to Art. 6 Para.1 sentence 1 lit.f GDPR to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in our protection against fraud and in efficient payment management.

4.3 Identity and credit checks when choosing Klarna payment services
Klarna Pay now (direct debit), Klarna Pay later (purchase on account), Klarna Slice it (installment purchase)
If you opt for the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 Para.
1 sentence 1 lit. a GDPR that we do the necessary for the processing of the payment and an identity and credit check

Be allowed to transmit data to Klarna.In Germany, the credit agencies named in Klarna's data protection declaration can be used for identity and credit checks.Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship.You can revoke your consent at any time by sending a message to the contact option mentioned in this data protection declaration.As a result, we may no longer be able to offer you certain payment options.You can revoke your consent to this use of personal data at any time to Klarna.

5.Advertising by email, phone

5.1 Email newsletter with registration

When you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our email newsletter based on your consent in accordance with Art. 6 Para.1 p. 1 lit. a GDPR.Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter.After unsubscribing, we will delete your email address from the recipient list, unless you have expressly given your consent to further use of your data in accordance with Art. 6 Para.1 sentence 1 lit. a GDPR or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.

5.2 Sending out newsletters

The newsletter may also be sent by our service providers as part of processing on our behalf.If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

5.3 Telephone Advertising

Insofar as you have given your consent in accordance with Art. 6 Para.1 p. 1 lit. a GDPR, we use the data required for this or separately provided by you for our own advertising purposes, e.g. to inform you about interesting offers and our products.You can revoke your consent at any time either by sending a message to the contact option described in this data protection declaration or by sending a message to each SMS.After revocation, we will delete your telephone number, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.

The advertising sms are provided as part of processing on our behalf by our service providers, to whom we pass on your data for this purpose.

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General terms and conditions for text marketing:
We use an SMS platform to which the following terms of use apply.
If you sign up for our text marketing and notifications in, you agree to these terms and conditions.

By entering your phone number at checkout and initiating a purchase, subscribing using our subscription form, or a keyword, you consent to us sending you text notifications (for your order, including abandoned shopping cart reminders) and text marketing offers.You acknowledge that consent is not a condition of any purchase.
Your telephone number, your name and your purchase information will be passed on to our SMS platform "SMSBump Inc, a company of the European Union based in Sofia, Bulgaria, EU.This data is used to send targeted marketing messages and notifications.After sending the text messages, your phone number will be forwarded to an SMS operator to fulfill their delivery.

If you would like to unsubscribe from receiving text messages and notifications, reply to a mobile message sent by us with STOP or use the unsubscribe link that we have provided you with in one of our messages.You understand and agree that alternative methods of deactivation, e.g. The use of alternate words or queries should not be considered an appropriate means of deactivation.Message and data rates can apply.

If you have any questions, please send "HELP" to the number from which you received the message.You can also contact us for more information.If you would like to unsubscribe, please follow the procedures outlined above.

6thCookies and other technologies

General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages.Cookies are small text files that are automatically saved on your device.Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies).Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function).These technologies collect and process the IP address, time of the visit, device and browser information and information about your use of our website (e.g. information about the content of the shopping cart).In the context of a weighing of interests, this serves predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para.1 S. 1 lit.f GDPR.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing.Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found under the following links: Microsoft EdgeTM / SafariTM / ChromeTM / FirefoxTM / OperaTM

If you have consented to the use of the technologies in accordance with Art. 6 Para.1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

7thUse of cookies and other technologies for web analysis and advertising purposes

Insofar as you have given your consent in accordance with Art. 6 Para.1 sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website.After the purpose and the end of the use of the respective technology by us, the data collected in this context will be deleted.You can revoke your consent at any time with effect for the future.You can find more information about your cancellation options in the section "Cookies and other technologies".For more information, including the basis of how we work with each vendor, see each technology.If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

7.1 Use of Google services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).The information automatically collected by Google technologies about your use of our website is usually transferred to a server operated by Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there.There is no adequacy decision by the European Commission for the USA.Our cooperation is based on standard data protection clauses of the European Commission.If your IP address is collected using Google technologies, it will be shortened by activating IP anonymization before it is saved on Google's servers.The full IP address will only be sent to a Google server and shortened there in exceptional cases.Unless otherwise specified for the individual technologies, the data processing takes place on the basis of an agreement concluded for the respective technology between jointly responsible persons in accordance with Art. 26 GDPR.You can find more information about data processing by Google in Google's data protection information.

Google Analytics

For the purpose of website analysis, Google Analytics data (IP address, time of visit, device and browser information as well as information about your use of our website) are automatically collected and stored, from which usage profiles are created using pseudonyms.Cookies may be used.Your IP address will generally not be merged with other Google data.The data processing takes place on the basis of an agreement on order processing by Google.

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For the purpose of the optimized marketing of our website we have
Enabled the
data sharing settings for "Google Products and Services" .In this way, Google can access the data collected and processed by Google Analytics and then use it to improve Google services.The data release to Google within the scope of these data release settings takes place on the basis of an additional agreement between those responsible.We have no influence on the subsequent data processing by Google.

We also use the Google Analytics extension function, Google Optimize, to create and carry out tests.

For web analysis, the extension function of Google Analytics Google Signals enables so-called "cross-device tracking".If your internet-enabled devices are linked to your Google account and you have activated the “personalized advertising” setting in your Google account, Google can generate reports on your usage behavior (in particular the number of users across all devices), even if you change your device.We do not process personal data in this respect, we only receive statistics based on Google Signals.

For web analysis and advertising purposes, the extension function of Google Analytics, the so-called DoubleClick cookie, enables your browser to be recognized when you visit other websites.Google will use this information to compile reports on website activity and to provide other services related to website activity.

Google AdSense

Our website markets space for third-party advertisements through Google AdSense.These advertisements will be shown to you in various places on this website.The so-called DoubleClick cookie is used to display interest-based advertising through the collection and processing of data (IP address, time of the visit, device and browser information and information about your use of our website) as well as the automatic assignment of a pseudonymous UserID, with the help of which interests are determined based on visits to this and other websites.

Google Ads

For advertising purposes in the Google search results and on the websites of third parties, the so-called Google remarketing cookie is set when you visit our website, which is automatically collected and processed by data (IP address, time of visit, device and browser information and information about your use of our website) and by means of a pseudonymous CookieID and based on the pages you have visited, enables interest-based advertising.Any further data processing will only take place if you have activated the “personalized advertising” setting in your Google account.In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

We measure via Google for website analysis and event tracking
Ads
Conversion Tracking Your subsequent usage behavior if you reached our website via an advertisement from Google Ads.For this purpose, cookies can be used and data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us such as visiting a website or newsletter registration) are recorded, from which pseudonyms are used Usage profiles are created.

Google reCAPTCHA

To protect against misuse of our web forms and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information and information about your use of our website) and uses a so-called JavaScript and cookies analyze your use of our website.In addition, other cookies stored by Google services in your browser are evaluated.Reading or saving of personal data from the input fields of the respective form does not take place.

YouTube video plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) are collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google and then processed by Google, only if you have a Play video.

7.2 Use of Facebook services

Use of Facebook pixels

We use the Facebook Pixel within the scope of the technologies of Facebook Ireland Ltd. , 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”) shown below.With the Facebook pixel, data (IP address, time of the visit, device and browser information as well as information about your use of our website based on events specified by us such as visiting a website or newsletter registration) are automatically collected and stored, from which you are using usage profiles are created by pseudonyms.As part of the so-called extended data comparison, hashed information is also collected and stored for comparison purposes, with which individuals can be identified (e.g. names, e-mail addresses and telephone numbers).For this purpose, a cookie is automatically set by the Facebook Pixel when you visit our website, which automatically enables your browser to be recognized when you visit other websites using a pseudonymous CookieID.Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services relating to website activity, in particular personalized and group-based advertising.

The information automatically collected by Facebook technologies about your use of our website is usually transferred to a server operated by Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there.There is no adequacy decision by the European Commission for the USA.If the data transfer to the USA is our responsibility, our cooperation is based on

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European Commission Standard Data Protection Clauses.You can find further information on the data processing by Facebook in the privacy policies of Facebook.

Facebook Analytics

As part of Facebook Analytics, statistics about visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website.The data processing takes place on the basis of an agreement on order processing by Facebook.Your analysis serves the optimal presentation and marketing of our website.

Facebook Ads

We use Facebook Ads to advertise this website on Facebook and other platforms.We determine the parameters of the respective advertising campaign.Facebook is responsible for the exact implementation, in particular the decision about the placement of the advertisements with individual users.Unless otherwise specified for the individual technologies, the data processing takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR.The joint responsibility is limited to the collection of the data and its transmission to Facebook Ireland.The subsequent data processing by Facebook Ireland is not covered by this.

Based on the statistics on visitor activities on our website created via Facebook Pixel, we operate group-based advertising on Facebook via Facebook Custom Audience by determining the characteristics of the respective target group.As part of the extended data comparison (see above) that takes place to determine the respective target group, Facebook acts as our processor.

On the basis of the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.

Via Facebook Pixel Conversions , we measure your subsequent usage behavior for web analysis and event tracking if you have reached our website via an advertisement from Facebook Ads.The data processing takes place on the basis of an agreement on order processing by Facebook.

8th.Social media

Our online presence on Facebook, Instagram, Youtube

Insofar as you have given your consent in accordance with Art. 6 Para.1 sentence 1 lit. a GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data is automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms become.These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests.As a rule, cookies are used for this purpose.The detailed information on the

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Processing and use of the data by the respective social media operator as well as a contact option and your related rights and setting options to protect your privacy can be found in the data protection information of the providers linked below.If you still need help in this regard, you can contact us.

Facebook is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually sent to a Facebook server , Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there.There is no adequacy decision by the European Commission for the USA.Our cooperation is based on standard data protection clauses of the European Commission.Data processing when visiting a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR.Further information (information on Insights data) can be found here .

Instagram is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually sent to a Facebook server , Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there.There is no adequacy decision by the European Commission for the USA.Our cooperation is based on standard data protection clauses of the European Commission.Data processing when visiting an Instagram fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR.Further information (information on Insights data) can be found here .

YouTube is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).The information automatically collected by Google about your use of our online presence on YouTube is usually transmitted to a server operated by Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA, and stored there.There is no adequacy decision by the European Commission for the USA.Our cooperation is based on standard data protection clauses of the European Commission.

9.Contact options and your rights As a data subject, you have the following rights:

  • In accordance with Art. 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;

  • In accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect personal data or the completion of your personal data stored by us;

  • In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing

o to exercise the right to freedom of expression and information; o to fulfill a legal obligation;
o for reasons of public interest or

o is necessary for the establishment, exercise or defense of legal claims;

• In accordance with Art. 18 GDPR, the right to request that the processing of your personal data be restricted, if

o you dispute the accuracy of the data;
o the processing is unlawful, but you refuse to delete it; o we no longer need the data, but you do

Assertion, exercise or defense of legal claims

need or
o You have objected to processing in accordance with Art. 21 GDPR

have lodged;

  • In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;

  • According to Art. 77 GDPR the right to complain to a supervisory authority.As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.

Right to object

If we are to safeguard our predominantly legitimate interests in the context of a weighing of interests, you can object to this processing with future effect.If the processing takes place to exercise Zw as described above.If the processing takes place for other purposes, you are entitled to a special situation.

After exercising your right of objection, we will no longer prove your personal data for these legitimate reasons for processing that predominantly serves your interests, rights and freedoms to exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes.Then we will process your personal information.